General
Consultations can be cancelled up until 12 hours before the session. If this is not honoured the consultation fee cannot be refunded.
An animal reading is not a substitute for vetinary care or behavioural therapy. By booking an appointment you are agreeing that you have approached a veterinarian or animal behavioural therapist beforehand. The Craft of Martha cannot be held accountable.
Data Collected
At The Craft of Martha, we collect and manage user data according to the following Privacy Policy:
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, and other contact or identifying information you choose to provide.
We collect anonymous data from every visitor of this Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
Use of the Data
We employ industry standard techniques to protect against unauthorised access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
Doing so is appropriate to carry out your own request
We believe it's needed to enforce our legal agreements or that is legally required
We believe it's needed to detect, prevent or address fraud, security or technical issues
Sharing of Data
We don't share your personal information with third parties. Aggregated, anonymised data is periodically transmitted to external services to help us improve this Website and service.
We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
We also use social buttons provided by services like Google, Pinterest, and Instagram. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.
Security
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free.
Opt-Out, Newsletter and Communication Preferences
You may modify your communication preferences and/or opt-out from specific communications at any time. Just hit unsubscribe at the bottom of the newsletter.